Privacy Policy

Who we are

Our website address is The Mediation Source website is run by Laura May Skillen, trading as The Awesome Consultant (Australian Business Number 64455115919). You can get in touch with her via the contact page.

The Awesome Consultant main website is


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you opt-in to receive email communications, that information will not be shared with external third parties, other than for the purpose of communicating with you. Transactional emails such as receipts are always sent.

We use MailPoet to manage our mailing lists and associated mail-outs. You will only be sent marketing emails that you double opt into. This means you have to choose to subscribe, and will then receive an email to confirm your subscription. You can unsubscribe at any time. MailPoet’s privacy policy may be found here.

Payment processing

WooCommerce Payments is used on this website, in cooperation with Stripe.

Information shared with the payment provider to process payments includes your name, email, address, and phone number. This information is submitted separately to your card details, which are not stored anywhere. SSL encryption is enforced on this website, indicating a secure connection. This means the web address starts with https:// not http://, and you may see a green or closed padlock in your address bar (depending on your internet browser).

You can find more information about WooCommerce Payments and Stripe here and here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.