1. Prepare a copy of the ‘general instructions’ for each participant.
2. Designate the roles.
3. Distribute the general instructions to everybody, and the confidential instructions ONLY to the person playing that role. For example, if somebody is playing “Little Red Riding Hood”, then only give the “Little Red Riding Hood” confidential instructions to that person.
4. Allow the parties time to prepare. Typically, the mediator (if applicable) will need the most time to prepare and strategise. Allow approximately 10 minutes’ preparation time for role-plays less than an hour, 15-20 minutes for role-plays up to 2 hours, 25 minutes for role-plays of 3 hours, 30 minutes for role-plays of 4 hours, and an hour’s preparation for role-plays exceeding that time. (These timings are a guide only; if you are a mediation trainer, take the needs and abilities of your group into account. Tip: Ask the mediator to let you know once they are ready to begin.)
5. The role-play commences.
6. At the end of the role-play, or at the end of the time available for doing the role-play, reconvene as a group (if applicable).
7. Do a debrief, with each person giving ‘sandwich feedback’ to at least one other person. What did they do well, what could they improve for next time, and what did you enjoy about working with them? Review the reflection notes in the role-play packet, and answer the questions or discuss the comments as a group.
8. Parties should record their reflections and learnings for next time. You may wish to use an online logbook to do so.
Each role-play begins with an overview page that outlines the number of roles, duration, format, and a table of contents. Next is a set of general instructions for everyone to read, followed by confidential instructions for each party. Last is a set of comments and/or questions to add your reflection after the role-play.
Are you an individual, wanting to work on your skills with friends or fellow students? Select the ‘individual’ licence when adding a role-play to your basket.
Do you represent an organisation, so that the role-play will be used with multiple people and/or multiple occasions? For example, a mediation school, private business, or provider organisation. If so, select the ‘organisational’ licence when adding a role-play to your basket.
You have three different options:
1. Download them from the check-out page once you have paid.
2. Download them from the email you received after you completed payment.
3. Log into your account and then navigate to the ‘downloads’ section.
Note that individuals can only download their purchased role-play for 14 days, and a maximum of 3 times.
No; because the role-play PDF/s are delivered the moment you have made payment, no refunds are available. This does not affect your statutory rights.
Note: If you are an individual that accidentally purchased an organisational licence, or vice-versa, send us a message and we’ll do what we can to set things right for you. Head to the Contact page.
Did you purchase and enjoy a role-play? You can leave feedback directly on the product page. Find the role-play in the shop, then scroll down to the ‘reviews’ section.
If you have suggestions for improvements, or would like to share the outcome of your role-play, send us a message via the Contact page. We’re always happy to hear!
Sure! We’re always open to suggestions. If you have a particular topic, format, or anything else you’d like to see, drop us a line via the Contact page.
These role-plays will help you practice and develop your mediation/negotiation skills, but they are not designed to teach you from scratch. If you have never had any training in mediation or negotiation, then you will find it harder to have successful outcomes. We encourage you to seek out a quality training course, or read an introductory book on the topic, before diving in.
Not without permission. Please send a message via the Contact page and we will discuss your needs with you.